SUPPORT & ENROLLMENT

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We usually respond within one business day. For urgent cohort logistics, include your cohort name and timezone.

Direct line

TYPICAL SLA

23:59:59

to next support window

Mon–Fri, 09:00–18:00 (local).

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Use the name you want on your cohort certificate.

We’ll only use it to respond to your request.

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Optional for email-only topics; still validated if provided.

Topic

Helps route your message faster.

Urgency

Critical is for live-session blockers only.

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